HealthChoice Medicare Supplement Plans With Part D
Grievance and Appeals Summary for Pharmacy Benefits
Federal law guarantees your right, as a plan member, to make complaints if you have
concerns or problems with care or services. The Medicare program has helped set the
rules about what you need to do to make a complaint, and what HealthChoice is required
to do when a complaint is made. If you make a complaint, HealthChoice must be fair in
how it is handled. You cannot be disenrolled from this Plan or penalized in any way for
making a complaint.
Below is a chart that briefly summarizes the Appeals and Grievance Process.
For complete information regarding the HealthChoice Medicare Supplement Prescription Drug Plan
Grievance and Appeal Guide click here,
or you can request a printed copy by calling HealthChoice Member Services at 1-405-717-8780 or
toll-free 1-800-752-9475, TDD 1-405-949-2281 or TDD toll-free 1-866-447-0436.
Last Modified on: 8/5/2009 7:34:47 AM
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