Fraud, Waste and Abuse Compliance
OSEEGIB is committed to conducting its business activities
with integrity and in full compliance with the federal, state and local laws
governing its business. This commitment applies to relationships with
members, providers, auditors and all public and government bodies. Most importantly, it
applies to employees, subcontractors and representatives of OSEEGIB.
This commitment includes the policy that all such individuals have an
obligation to report problems or concerns involving ethical or compliance
violations related to its business.
If you suspect that OSEEGIB and/or Medicare have been defrauded,
are being defrauded or that resources have been wasted or abused, report the matter to the OSEEGIB Compliance Officer
immediately. You can report suspicious acts or claims by:
- visiting the Compliance Officer in person
- sending a report in writing to:
OSEEGIB Compliance Officer
3545 NW 58th Street, Ste 110
Oklahoma City, OK 73112
- emailing a message to antifraud@sib.ok.gov
- leaving a report in the secure drop box outside the OSEEGIB 5th Floor Board Room
- calling the OSEEGIB toll-free hotline at 1-866-381-3815
- submitting an anonymous online report
Individuals are encouraged to provide adequate information
in order to assist with further investigation of fraud. All investigations will
be handled confidentially. Every attempt will be made to ensure the
confidentiality of any report, but please remember that confidentiality may not
be guaranteed if law enforcement becomes involved. There will be no retaliation against anyone who reports conduct that a
reasonable person acting in good faith would have believed to be fraudulent or
abusive. Any employee who violates the non-retaliation policy will be subject to disciplinary action up
to and including termination.
You may also submit such reports anonymously through any of
the above methods. If you choose to submit information anonymously and want to
receive updates on the status of the investigation, you will be required to
supply the Compliance Officer with an alias and a password as a means of
obtaining secure updates. It will be the reporting individual's responsibility
to remember both the alias and password he or she provides, since the
Compliance Officer will not be able to divulge or reconfirm these if they are
forgotten.
In addition, the Centers for Medicare and Medicaid Services (CMS) has contracted with
Health Integrity, LLC to be a Medicare Prescription Drug Integrity Contractor (MEDIC).
Health Integrity, LLC has been authorized by CMS to monitor the new prescription drug
program and to investigate any beneficiary complaints related to the Medicare
prescription drug benefit.
Health Integrity, LLC is interested in receiving reports of potential fraud, waste or
abuse from Medicare beneficiaries. Examples of these types of complaints may include:
- An individual or organization pretends to represent Medicare and/or Social
Security, and asks you for your Medicare or Social Security number, bank
account number, credit card number, money, etc.
- Someone asked you to sell your Medicare prescription drug card.
- Someone asked you to get drugs for them using your Medicare prescription
drug card.
- You were encouraged to disenroll from your plan.
- You were offered cash to sign up for a Medicare prescription drug plan.
- You were offered a gift worth more than $15 to sign up for a Medicare
prescription drug plan.
- Your pharmacy did not give you all of your drugs.
- You were billed for drugs that you didn’t receive.
- You believe that you have been charged more than once for your premium costs.
- Your Medicare prescription drug plan did not pay for your covered drugs.
- You received a different drug than your doctor ordered.
You may contact HealthChoice or Health Integrity, LLC at 1-877-7SafeRx -1-877-772-3379
to report complaints about one of these types of fraud, waste, and abuse issues or a
related complaint. Health Integrity, LLC’s fax number is 1-410-819-8698 and its website
is healthintegrity.org.
If you have a general question or concern related to your Medicare drug benefit and
it is not a potential fraud, waste or abuse issue, please contact HealthChoice.
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