HealthChoice Member Services

Monday through Friday, 7:30 a.m. to 4:30 p.m. Central time

Members With Part D

1-405-717-8699 or toll-free 1-800-865-5142
TDD 1-405-949-2281 or toll-free 1-866-447-0436
Fax 1-405-717-8942
Website: www.sib.ok.gov or www.healthchoiceok.com

If you call before or after hours, on weekends, or holidays, your call will be answered by our automated phone system. Please follow instructions to leave a message, including your name and telephone number, and a Member Service Representative will return your call the next business day.

Members Without Part D

1-405-717-8780 or toll-free 1-800-752-9475
TDD 1-405-949-2281 or toll-free 1-866-447-0436
Fax 1-405-717-8942
Website: www.sib.ok.gov or www.healthchoiceok.com

HealthChoice Claims Administrator

EDS Administrative Services, LLC / Monday through Friday, 7:00 a.m. to 7:00 p.m. Central time
PO Box 24870, Oklahoma City, OK 73124-0870
1-405-416-1800 or toll-free 1-800-782-5218
TDD 1-405-416-1525 or toll-free 1-800-941-2160

HealthChoice Pharmacy Benefits Administrator

Medco / 7 days a week / 24 hours a day
Members With Part D call toll-free 1-800-590-6828 or TDD 1-800-716-3231
Members Without Part D call toll-free 1-800-903-8113 or TDD 1-800-825-1230

HealthChoice Precertification Administrator

APS Healthcare / Monday through Friday, 7:00 a.m. to 7:00 p.m. Central time
PO Box 700005, Oklahoma City, OK  73107-0005
Toll-free 1-800-848-8121 TDD 1-877-267-6367

Medicare

Customer Service: 7 days a week / 24 hours a day
1-800-MEDICARE (1-800-633-4227) or toll-free TTY 1-877-486-2048
Website: www.medicare.gov
Website Questions and Answers:  http://questions.medicare.gov

Security Administration

Customer Service: Monday through Friday 7:00 a.m. to 7:00 p.m. Central time
1-800-772-1213 or toll-free TTY 1-800-325-0778
Website: www.socialsecurity.gov

Last Modified on: 1/23/2009 10:09:18 AM